Merchandise must be returned within 30 days of the delivery date.
Returned items cannot be worn, laundered, damaged, smell of odors or show any sign of use.
Any item purchase at a 40% or higher discount will be considered a final sale.
Undergarments including bras/bralettes are all final sale.
Please initiate all returns with an email to customerservice@shopjernigans.com including the Item number, color, and size.
Customers are responsible for cost of return, by either paying up front or having shipping cost deducted from refund, if we create the return label for you.
Please mail all returns to:
Jernigan's
1801 W Cumberland ST
Dunn NC 28334
When we receive your return, we will process the exchange, issue a credit or refund within 7 business days. We do NOT refund shipping costs on ANY returned orders.
If you have any questions regarding our return policy you may email Renee Jackson at rjackson@shopjernigans.com or contact customer service at 910-892-4929.